Shipping Policy

PLEASE NOTE
  • Subject to availability and receipt of payment, requests will be processed by 10 am daily. Any order placed after 10 am, will be processed the following working day. All orders and delivery details will be confirmed by way of e-mail and/or status delivery updates from the courier company.
  • Vapeternity (Pty) Ltd will not be held responsible for any incorrect shipping details and it is the customer's responsibility to ensure that all delivery details are correct when placing the order. 
  • Please allow for 2 to 5 working days for delivery from date of processing. There is a flat rate of R100.00 for delivery for any order under R1 000.00. Please note that there may be a delay in delivery to outlying areas, which is beyond Vapeternity (Pty) Ltd control, or our service provider. If you have not received your order within 5 working days, please contact us.
  • Please note that our service provider does not deliver on weekends or public holidays and this may delay your delivery. 
  • Please note that due to COVID-19, we are experiencing a delay in shipping by up to 48 hours. This does not affect all shipments, but some shipments can be delayed. 
  • All online order enquiries are to be directed to Richard or Adriaan at Vapeternity on 082 464 4712 or 072 267 8466.